Eye is open!

Book online for filmexhibition and restaurant. Read about our coronavirus measures.

Cinema 2 in huiskameropstelling, foto Thomas van Schaik

1 June 2020

To make the visitor experience at Eye as pleasant as possible for both visitors and staff, we have implemented a number of measures that are regularly assessed for compliance with the guidelines set by the National Institute for Public Health and Environment (RIVM) and the government and in the protocols drawn up for the museum sector. These allow us to offer visitors and staff the desired freedom and hospitality at Eye.

information surrounding covid-19

What can I do in Eye?
  • You can catch a film screening or visit the exhibition Chantal Akerman – Passages
  • We screen several children's films and Cinemini takes place every Sunday
  • The Eye Shop is open - if you come to Eye for the museum shop only, then we must register your email address.
  • Restaurant tables can be reserved online. No reservation is required for tables on the terrace. Standing guests are not permitted.
  • Drinks can be ordered at the service point and taken into the cinema.  
  • If you exit the cinema or restaurant and there is seating available in the restaurant, you may reserve a table on the spot. However, you must leave your email address.
  • For restaurant reservations, please arrive on time, but no earlier.
  • Two individuals from different households can sit at one table. Larger groups that do not belong to one household must respect the 1.5-metre distance from one another at the table.

The permanent presentation will remain temporarily closed, the puzzle tour and Eye walk video tour are temporarily unavailable.

General guidelines regarding your visit to Eye
  • If possible, please buy your film or exhibition ticket online, or make a restaurant reservation online.
  • Please keep a 1.5-metre distance from others.
  • Please follow the designated routes.
  • Please follow the instructions of our staff at all times.
  • Please stay home if you suffering any signs of illness.
  • Please arrive no earlier than 15 minutes before the start of your film.
  • Please arrive on time to enter the exhibition during your 15-minute time slot.
  • Please arrive no earlier than 5 minutes before your restaurant reservation.
  • The cloakroom and lockers are temporarily out of use. Please do not bring large bags, folding bikes, etc, to Eye. Large umbrellas may not be taken into the exhibition.
  • Please wash your hands regularly or use hand sanitizer. You can do so in the restrooms or at the newly installed sanitizer stations.
  • Only guide dogs are allowed inside.
  • From 1 June, face masks are mandatory when using public transport, this also applies to the ferries across the IJ. The Eye Shop will sell (single use) face masks.

Tip: If you come by car, reserve a parking space in advance in the A'DAM Parking. This is the only car park located near Eye. 

Measures surrounding cinema visits
  • Please book your film tickets online, up to 5 minutes before the start of a screening. If you buy tickets at the box office, we will register your email address.
  • Reservations will be cancelled 5 minutes before the start of a screening.
  • Cineville / BGL VIP / Eye Society Member? Please reserve your tickets online and have your card scanned and pick up a physical ticket upon arrival at Eye.
  • Please arrive no earlier than 15 minutes before the start of your film.
  • Please note that Cinema 2 temporarily has an altered layout, click here for a preview.
  • Upon entering, please go directly to the cinema, or order a drink at the service point in the restaurant and take it with you into the cinema.
  • Films are screened without an intermission unless explicitly stated.
  • Please follow our staff instructions at all times concerning the allocation of seats. The cinema layout ensures a distance of 1.5 metres between audience members seated individually or together. As a result, you may not be allocated the seat of your choice or you may not be able to sit together with the people from your household. We kindly asked for your understanding and collaboration in these unique circumstances.
  • We kindly request that you do not go to the toilet during the film unless absolutely necessary. Please also consider the audience members you will have to pass on the way. 
  • There are no admissions allowed after the film has started, this is to ensure the 1.5-metre distance can be kept in place.
  • Please follow the instructions of staff at all times.

Please also keep in mind our regular terms and conditions.

Measures surrounding exhibition visits
  • Please buy your exhibition tickets online if possible. Admission tickets are sold up to 5 minutes before the start of each time slot. If you buy a ticket at the desk, we will register your email address.
  • Museumkaart / BGL VIP / Cineville / Eye Society Member / ICOM / Voedselbank / KNF / AICA? Please reserve your tickets online and have your card scanned and pick up a physical ticket upon arrival at Eye.
  • Please arrive on time to enter the exhibition during your 15-minute time slot.
  • There will be no admission after this time slot has ended.
  • Once inside, you can stay as long as you wish.
  • Toilets are located beside the entrance to the exhibition space. There is a disabled persons toilet inside the exhibition space.
  • The cloakroom and lockers are temporarily out of use. Please do not bring large bags, folding bikes, etc, to Eye.
  • The exhibition exit is located at the far end of the exhibition space from the entrance. You do not have to leave through the entrance.
  • Please follow the instructions of our staff at all times.

Please also keep in mind our regular terms and conditions.

 

 

I bought a ticket for a cancelled show, what do I do?

If you have bought your ticket online, the amount will be refunded by Eye. You do not need to take any action.

If you bought your ticket at our box office, please send an email to info@eyefilm.nl with your name and bank details and a photo or scan of the ticket. Our colleagues will help reimburse you. We can only start on reimbursements once our offices open again, we apologise for the inconvenience caused.

in need of assistance?

Are you in need of assistance during your visit? Please e-mail us at info@eyefilm.nl prior to your visit, so we can help you to the cinema, exhibition or restaurant.

relaxed seating in cinema 2

Cinema 2 temporarily has relaxed seating. You'll find out which screening takes place in Cinema 2 in our calendar view, right below the film's title.

  • Cinema 2 with relaxed seating, photo: Thomas van Schaik

  • Cinema 2 with relaxed seating, photo: Thomas van Schaik

  • Cinema 2 with relaxed seating, photo: Thomas van Schaik

  • Cinema 2 with relaxed seating, photo: Thomas van Schaik